It's time to inspire people towards performance, rather than simply waiting at the finish line to measure it.

Moving from performance management to performance guidance. Many organisations try to improve results by managing performance; but true performance is built on trust, capability, and consistency. The C12 Leadership model reframes leadership into three key movements:

1️⃣ Lead People

Clarity – Shared purpose, vision, and direction

Connection – Meaningful human engagement at every level

Co-Creation – Shaping values and culture together

Collaboration – Everyday behaviours that build trust

2️⃣ Manage Results

Control – Systems and processes that support performance

Commitment – Alignment to shared goals and responsibilities

Consistency – Reliable expectations and follow-through

Communication – Timely, open, honest dialogue

3️⃣ Guide Performance

Capability – Building the skills and confidence people need to perform

Confidence – Encouraging belief, ownership, and growth through trust

Coaching – Developing people through curiosity, feedback, and reflection

Conversations – Creating space for openness, challenge, and understanding

Together, these 12 elements create a culture of high trust, high performance; where people feel seen, heard, and supported.